Privacy Policy – KatyShop (EN)

This privacy policy explains how KATYSHOP.NET LTD collects, uses, and protects personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. What data we collect:

Through our website, the KatyShop mobile application (available on Google Play and the App Store), and third-party platforms where we operate (such as TikTok, WhatsApp, Facebook, etc.), we may collect the following information:
- Full name
- Delivery address
- Email address
- Phone number
- Any other information necessary to process and deliver orders
- Automatically collected data via tools like Google Analytics (e.g., IP address, device type, website behavior)
- Technical data collected through third-party plugins and integrations offered by the legal platforms we use for hosting and functionality (no specific platform names are disclosed)

2. How we use this data:

The collected data is used solely for the purpose of:
- Processing and fulfilling customer orders
- Communicating directly with customers regarding orders, returns, or promotions
- Improving our services by analyzing user behavior on the website and app
- Responding to inquiries via social media or other communication platforms
- Sending push notifications through the mobile apps regarding availability, updates, discounts, and marketing campaigns
- Providing real-time support through the chat feature available in the app

3. Customer consent and responsibility:

By using the website katyshop.net, downloading the KatyShop app from Google Play or the App Store, or contacting us directly via platforms such as TikTok, WhatsApp, Facebook, or others, the customer gives their explicit consent for the collection and processing of their personal data as outlined in this policy.
Direct interaction with our company implies that the customer has taken personal responsibility to inform themselves in advance, using public sources, and understands what engaging with us entails.
It is the customer's duty to consult this privacy policy, which is always available on our website.
If you do not agree with any part of this policy, you have the right to refuse collaboration at any time.
You can contact us directly at: support@katyshop.ro

4. Abuse and usage restrictions:

Any form of insults, verbal abuse, attacks on the brand image, or malicious use of our platforms and communication channels is strictly prohibited.
Additionally, copying, distributing, or reusing content from the website or app for personal, commercial, or harmful purposes is forbidden without written permission from KATYSHOP.NET LTD.
Any attempt at fraud, brand damage, or illegal content usage will be investigated and may result in access restrictions and legal action.

5. Changes to the policy:

KatyShop reserves the right to modify this privacy policy at any time without prior notice. Any updates will be published on the website and will take effect immediately.